Shipping & Return Policy
Sweetie Pie Organics accepts the following payment options:
- Visa, MasterCard, American Express, Discover
Ship time will take effect after the order has been processed; our goal is to ship orders within one (1) business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Currently, we ship to all 50 states and Armed Forces APO/FPO customers. Unfortunately, we do not ship to U.S. Territories at this time. Orders are not shipped or delivered on weekends or holidays.Free shipping*
If your order is over $25.00 (pre-tax), you will qualify for free standard shipping in the U.S. (excluding Hawaii and Alaska). With free shipping, your order will be delivered 2-7 business days after all of your items are available to ship. Our goal is to select the optimal shipping method for free shipping, which could be either via the United States Postal Service or UPS. Qualifying amount applies to all merchandise on sweetiepieorganics.com.
*Orders that are less than $25.00 (pre-tax), a $5.00 flat rate shipping charge is applied and is non-refundable.
Once your order has shipped, a confirmation will be sent to you via email along with a tracking number if you selected UPS delivery.
If you would like to cancel your order, please contact Sweetie Pie Organics Customer Service Team for assistance. Please note that orders are not eligible for cancellation once they have shipped.
PHONE: (833) 224-7676 (Monday thru Friday – 08:00a.m. – 4:30p.m CST)
Because all of the Sweetie Pie Organics items are perishable, all sales are final and cannot be returned or refunded.
This policy only applies to products that have been purchased on sweetiepieorganics.com. Products purchased from other retail outlets must be returned to the original place of purchase. Please refer to the retailer’s return policy for full instructions.
DAMAGED OR DEFECTIVE ITEMS
If your items are received damaged or defective, please contact our Sweetie Pie Organics Customer Service Team for immediate assistance.
PHONE: 1 (833) 224-7676 (Monday thru Friday – 08:00a.m. – 4:30p.m CST)
If you request a refund the original shipping cost will be refunded in addition to the cost of the item and sales tax (if applicable).
If you request a replacement item or exchange (of equal or lesser value), it will be shipped to you without any additional charges.
Handi-Craft reserves the right, at its sole discretion, to change, modify, add or remove portions of this Return and Shipping policy, at any time. It is your responsibility to check this Return and Shipping policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.
If you have any questions regarding our shipping and returns policies, feel free to reach out Monday - Friday, 8AM - 4:30 PM CT.